Introduction
Welcome to Fabrikant USA (“we,” “us,” or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.fabrikantusa.com (the “Site”), and use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
Collection of Your Information
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data:Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you request a quote, contact us, or use our services.
Derivative Data:Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Technical Data (CAD Files):When you upload computer-aided design (CAD) files, 3D models, or other technical specifications for the purpose of receiving a quote or for manufacturing, we collect and store this data. This data is treated as highly confidential.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Generate a quote for manufacturing services.
- Fulfill and manage orders, payments, and other transactions related to the Site.
- Email you regarding your account or order.
- Respond to your inquiries and provide customer support.
- Improve the efficiency and operation of the Site.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Comply with legal and regulatory requirements.
Your technical data (CAD files) will be used exclusively for the purpose of generating quotes and manufacturing the parts you have ordered. We will not share, sell, or use your designs for any other purpose without your explicit consent.
Disclosure of Your Information
We do not share, sell, rent, or trade your personal or technical information with any third parties for their promotional purposes.
We may share information we have collected about you in certain situations:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service. These third parties are obligated to protect your information.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information and technical data. We take the security of your intellectual property very seriously. All uploaded CAD files and technical specifications are stored on secure servers with restricted access. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Use of Cookies
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.
Your Rights Regarding Your Information
You have the right to:
- Request access to the personal data we hold about you.
- Request that we correct any inaccurate personal data.
- Request that we delete your personal data.
To exercise these rights, please contact us using the contact information provided below.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Fabrikant USA
201 Kings Highway, Building D
Landing, NJ 07850
Email:info@fabrikantusa.comPhone: (321) 966-9007